FAQ — Customized Gift Hampers

Below are the most commonly asked questions about customized gift hampers. 

1. What should be included in a custom hamper?

Answer: Items should be selected based on the recipient's tastes, interests, and lifestyle. Popular options include gourmet chocolates, artisanal snacks, scented candles, wellness products, and personalized keepsakes.

2. What are some popular gift hamper themes?

Answer: Common themes include Gourmet Indulgence, Wellness & Self-Care, Festive Celebrations, Home Essentials, and Hobby-Based Hampers tailored to cooking, coffee, travel, etc.

3. What if the recipient has dietary restrictions?

Answer: Always check for allergies and dietary preferences. Many providers offer vegan, gluten-free, sugar-free, or nut-free hamper components upon request.

4. Can I add multiples of the same product?

Answer: Yes — if the recipient loves a specific product, you can add extra quantities of the same item while customizing your hamper.

5. Can I add a personalized note or greeting card?

Answer: Absolutely. A custom message can be included, often printed onto a premium greeting card designed for the occasion.

6. Can the items inside the hamper be personalized?

Answer: Yes — depending on the provider, options like engraving initials, monogramming, or printing photos may be available for select items.

7. How do I place an order?

Answer: Many brands allow you to build your own hamper directly on their website. Others may confirm custom requests via WhatsApp or email.

8. Do you ship to multiple addresses?

Answer: Yes — especially for corporate orders. You may be able to provide multiple delivery addresses via CSV or customer support.

9. How do I track my order?

Answer: Once dispatched, you will receive a tracking number and courier details via email/SMS to monitor delivery status.

10. What happens if no one is available to receive the package?

Answer: Delivery partners typically make multiple attempts. If unsuccessful, the package may return to the warehouse; re-delivery fees may apply.

11. How are delivery/shipping charges calculated?

Answer: Shipping cost depends on delivery location, package size/weight, and delivery speed (standard vs. express).

12. What is the return/exchange policy for custom hampers?

Answer: Personalized and custom hampers are usually non-returnable unless damaged or incorrect. Always confirm policies before placing a personalized order.

13. How much should I budget for a custom luxury hamper?

Answer: Pricing varies by contents and occasion. Premium hampers typically start from ₹20,000 and can range upward based on luxury inclusions.

Need help? Contact us at support@fleurdelis.co.in